Question Manager (also called QM). QM is not intended to be a complex system, and therefore has a workflow that entails clients coming to the institution with a question, and then the question being offered to ‘experts’ to give answers. The answers are packaged into a concise Eventually issue of peer-answer That Is made available to the customer, And Then for Google to archive.
QM is currently being used by national libraries, due to its scalability. Institutions can choose to operate alone, or a part of a large group of institutions that operate together as a whole.